European Stars And Stripes (Newspaper) - August 5, 1977, Darmstadt, Hesse                                Page b the stars and stripes August 1977 a essays service coff run about 20 Friar i Fiose being on Fife decor ionic Munich no car owner would contest the fact that the Cost of keeping a on the Highway is  officials say their garages have Maln Lainko a policy of offering repair services at about 20 per cent less than what is charged on the local which today Means about f u an hour for labor and 10 per cent below the manufacturers suggested retail Price or according to Oran cafes Europe director of cafes Europe garages operate Accord ing to fixed hourly labor Flat rate and can determine about what it will Cost to have Viilo repair before actual work is he said costs am chiefly because o the Exchange rate Between the Dollar and the local but also because of local available skilled Tabor and other operational Price lists of All services Are available at the enrages to customers May get an estimate on potential repair expenses is the garages will Dlag now a cars problems at an hourly rate charge or tree if cafes dots the repair Hrncir said Safe Europe pledges to stick to the written estimate of the charges with per cent leeway to anything unforeseen at the time of inc i lie urges customers not to drop off their care with instructions to Lik whatever is because if additional prob lems Are found while mechanics Are re pairing one the car will sit the owner can be notified and permission Given Many car lubricants and chemicals Are priced at least 20 per cent less than the manufacturers suggested retail according to Thomas merchandising he said that often customers say they can get parts cheaper through mail order bul these parts May or May not be up to car manufacturer specifications so cafes cant be bound by any warranty on Papst said a Afes stocks original equip ment parts used by Auto a heavy workload me clinks in an a apes garage Wheeling and older cars present problems photo Standard parts Are in Stock Munich providing parts and serv ice Tor about cars hundreds of different makes and models docs have its says Oran  services some per cent of the cars registered in Usaku k Are Over eight years and it s not Overlook this act that car manufacturer Are nut in business a parts for old Hrncir Aafke Kurppe stocks about Stan Dard Herns in us own warehouses and can gut Anu Lucr Standard items the manufacturers keep in their Uel according to i Inci he Suid the Exchange also can get Afie Markil hues that can be used interchangeably on most american cars these include lie water exhaust engine Piston gaskets and Brake in the Exchange Garatea have concentrated on servicing american made bul now plans to add Mure than 100 foreign car the parts will be bought from european opel and Hrncir these cars make up about 66 per cent of he foreign cars owned by military and since about 51 percent of these cars Are Over eight years expect the new service to prove Welcome and he i to said other service expansion for for eign made cars includes electrical Carburettor Brake steering and engine ail based on equipment and me chanic availability at local Ilene in said training and keeping Quali fied mechanics has been a never ending especially in Germany where a Vig Orous Economy draws from the Pool of trained and skilled another Auto service offered by makes Europe covers All Exchange garages provide emergency assistance within a reasonable proximity to military housing areas and these services include cold weather changing Flat tires and other minor repairs required to get a car some major exchanges in Large Ruup areas offer emergency towing As Hrncir emergency phone numbers Are posted at the automotive in Safe Europe has an agreement with the automobile club o Germany i Radaci to Aid stranded military motorists throughout Germany and according to he said charges for the service will be according to the Lucal established rates and Are payable at us time the service is he said the aah Sadac agreement is the motorists Guarani a that he or she wont be 1 there Are some Sharks who cruise the autobahn looking for people in distress and  present the Motorist with an inflated he Hutc is a list of adar emergency phone numbers and hours of operation  Pratt numb aril Franuel Stu Turt whirl in non 0800 to my Kew sometimes the emergency is More agg Duvalian than desperation for exam the fwing Orr gets when he or she Dis covers thai a Long weekend must be up Tel at Home because of overlooking m buy Cou patrons who discover icy Are out of coupons when the primary a cutlet is closed should Check with cafes lat hour activities such As four seasons or snack the colonel usually there will be a facility designated to handle pol business when the main store or service station is when ail else fails or your Pov has yet to the exchanges offer ear rentals at 2wei Heidel Niernberg and Germany and in Torre Jon and Spaun parts available to the customer malt order Cata logs might not be up u car builders standards or May even be Teh built he he added that original i equipment parts usually Cost 18 to cent More than Nonorl Glenal Papst said general and Ford generally charge cafes More for parts because they houses in Belgium rapid to customers to in some these charges May be As High As 4ft per cent above stateside dealers net he Jin Cir said cafes garages will install parts brought in by the customer but wont come under the makes War Finly which covers parts and work performed for 90 Days or comes first in Casa where an Safe sur stalled part fails just after warranty cafes charges for the Tabor but replaces the part at no last cafes Europe began i new program to Speed special order Auto motive parts to customers at most1 local Lions within eight working parts delivery under this known As repair automotive parts livery the number of working Days for parts in Germany Are about Days to Berlin and about flak Days to kaisers Lauten so Ulgart and according to Hugh Safe Europe director of distribution he said orders arc shipped to Spain and Italy within 7 to 9 working Days and that those destined for Greece and Turkey go from Antwerp to Germany where they arc shipped twice a week on soot generally move within 6a and b4 Scott said Hal while Tafb Europe has streamlined its internal delivery its Success or failure really depends on the manufacturers ability to process orders arriving in we have contracts with us big three manufacturers stipulating that parts must be processed through their warehouses within three Scott parts for general motors products have been processed within pro rung Days Ford has required and he said cafes is working with tardy vendors to live updo their american which does not have a bonded warehouse in must obtain its parts from the and generally is Well behind i rapids target the Coto he said cafes has an office in Phila Dolp Trifi to obtain parts not available in Europe from any of the four manufacture customers May specify air or surface shipment of parts from the air charges Are at the customers expense As far As then they Are snipped to the local Exchange without additional Scott theres no extra charge for surface make a appointment when a Pov needs a Hrncir urges patrons to make in he this will go a Long Way toward making sure the car is fixed on lie said most Exchange garages require an appointment because of space unlike commercial operations which con enlarge their facility to meet local Safe Europe garages have to make do with space provided by the local he Hrncir said that when custom ers should bring their car in a few hours earlier than the scheduled often there will be a troshow and the garage can accommodate a customer a Little ear he some 3d per cent of the appointments made by potential customers Arent which Means someone else is deprived of Hrncir said that if an appointment cant be a Call would help Treen