European Stars and Stripes (Newspaper) - June 10, 1980, Darmstadt, Hesse                                Page 28 the stars and stripes tuesday june 10, 1960 open ministers split Over Oil Price cafes patrons Happy Survey in Europe finds Tco Mimiel from Page / Blun countries lowering them. Prices Range now from $28 charged by saudi Arabia to $38.21 charged by Algeria. Sheik Ahmed Zaki Yamani. Pessimistic Abou Parley the saudis produce 9.5 million barrels a Day. Or about one third of open s total. Some open militants including Algeria. Libya and Nigeria declined to say if they would lower prices to reach a Compromise and Moi far said there was no Way Iran would Cut its Price $3 from $35, to achieve Unity. Yamani recently predicted that Oil prices will collapse by tall because of reduced demand caused in part by the . Recession which has Cut into economic activity and therefore the need for Oil. We should avoid a flooding of the mar Ket with Oil bin Jadid said in his opening speech. Producers glut said Moi far the glut is in the hands of the producing  Iran has already had trouble Selling its Oil which is priced $7 a barrel higher than saudi crude even though the Quality is virtually identical. The proposed Compromise would reunify open Oil prices because similar crude would have similar prices. Some open militants added surcharges on top of previously fixed prices to create the current disarray inside open. The meeting Here is the group s fourth Effort since March of last year to put its prices Back in line. In Caracas Venezuela last december open left each country free to set its own prices. Continued from Page ii eur Oric Here said 1,500 customers filled out questionnaires during the annual Survey. Hudson said the 45-qucstion instrument patterned after surveys by National poll sters covered the spectrum of Exchange activities and allowed patrons to Grade cafes on How Well it has been doing its Job. Customers were selected at random at cafes exchanges. Hudson said responses were from the Fol lowing categories army 34 percent Navy Marine. I percent air Force 22 percent Dod civilian 7 percent and other 26 per cent. Breakdown by military ranks included about 30 percent officers and warrant offi cers 19 percent Al through e4, 32 percent e5 through e6 and 15 percent e7 through to the question of How Well in specific areas cafes is fulfilling its Mission pro Viding merchandise and services at uniformly Low prices while generating earnings in support of army and air Force morale welfare and recreational program the customers rated cafes As follows retail operations program exchanges and Woodlands excellent ii percent very Good 38 percent satisfactory 43 per cent and poor 7 percent. Automotive services program garage Auto parts store service station excellent 6 percent very Good 18 percent satisfactory 44 percent and poor 17 per cent. Food services program cafeteria briton says not the slightest danger of nuclear War through computer error London a British defense Secretary Francis Pym said monday there is not the slightest danger the world will be plunged into nuclear War by mistake through computer errors that triggered false missile alerts in the United states twice last week. Pym speaking in the House of com Mons stressed that the computer errors at the . Strategic air command Headquarters in Omaha neb., had been rapidly detected by Normal checking procedures. Lawmakers of the opposition labor Par by sunday claimed the computer faults there have been three since last november could spark a nuclear holocaust that would mean curtains for  concern in Britain centers on fears this country could be a target for soviet missiles if computer errors touched off a crisis be cause . Nuclear cruise missiles arc to be based Here. Both of last week s false alerts were spotted within three minutes As Sac bombers started their engines for take off. The computer at Sac he has now been shut Down by the . Defense department for a thorough Check to determine Why it fed false information to controllers. The 470,000-Strong White Collar association of scientific technical and Manageri Al staffs monday joined a mounting Campaign to ban All cruise missiles in this nato country. One Union Leader Ted Brandon asked just How does one Stop some Bloodthirsty Pentagon general with itchy fingers from punching the Button every time the computer malfunctions the Astmus overwhelmingly voted at its annual conference to Call on prime minister Margaret Thatcher s conservative govern ment to refuse to allow any cruise missiles to be located in Britain. Pym s assurances in parliament that Britain is in no danger did not seem to Calm the legislators. Laberite left Winger Frank Allaun warned such errors could Lead to British cities being wiped out in retaliatory soviet missile attacks. He charged that a false Alert in Omaha last november sent . B-52s into the air ready to attack soviet targets. He said an american mistake could Lead to a russian mistake and All of us could go  another left Winger Stan no wins claimed that a computer breakdown at a time of High International tension when a soviet attack was presumed possible meant there s a very real danger that a decision might be taken that could Lead to War through  Pym said he shared this concern but declared that the legislators had painted a grotesque picture. He stressed the Alert procedure in the United states was nothing More than defensive and did not initially involve Retalia tory firing of missiles against the soviet Union. Pym emphasized that no . Missiles in Britain would be fired without British approval. Ban Sadr warns opposition on frying american hostages continued from Page i a trial of the hostages and there Are Many obstacles in this direction he told the Etc Laal newspaper in an interview. He said if a hostage trial was conducted like the trials of former aides of the Shah it is not known what it will Lead  on the other hand he said if the hos tages Are tried openly and they use lawyers there will be those who say Why the foreign ers arc accorded such a privilege but others arc deprived of  moreover Bani Sadr said if the hos Tage Are tried and some of them Are found nut to be spies then we would be faced with the question As to Why they were kept for seven  at any Rale he said he could not counsel the majlis parliament since representatives Are themselves responsible for their  Bani Sadr said opportunists have filled the country and the revolution against a real danger and warned they could be tried under the islamic Constitution. Bani Sadr did not name the opportune  but the fundamentalist newspaper islamic Republic lashed at Bani Sadr Mon Day and accused him of hooliganism in retaliation for his earlier attack on his critics. If they opportunists do not desist from political gimmicks and instigation then the Power vested in me through. The Constitution will be used against them Bani Sadr said. Central Europe on to Iutta. Urn in in Molly Cloudy wild Puchy nil Cut a morning log. Leaner w Ulni nowt and Imu ild Thunder Lormi mail Muon  win Ond Oit Reighl k so a. Tin Outlook Lor Wynn � m a Gully Witri Attr. Lunil undly ii i j9,. Toi Luuy at Ana 1alhtni, p Bertin t  1 Al up pan a tour a it uni � no to to n s4 i i t it oud am pm Frank furl o of m London it 52 44 Madrid r so 7 Munich p 57 77 Paris p m 73 Rome m m 70 rain a  Al if weather so snack bar excellent 5 percent very Good 25 percent satisfactory 47 percent and poor 17 percent. Concessionaire operations bar Ber Beauty shop pickup Point excellent 11 percent very Good 35 percent satisfactory 43 percent and poor 8 percent. Motion picture services movies excellent 14 percent very Good 40 percent satisfactory 35 percent poor 8 percent. Vending machine operations Excel Lent 7 percent very Good 27 percent satisfactory. 41 percent and poor 21 percent. How did customers rate the Overall qual Ity of products and services Here again High Marks went to exchanges and food lands excellent is percent very Good 41 percent satisfactory 36 percent and poor 8 percent. Cafeterias snack bars excellent s percent very Good 28 percent satisfactory 44 percent and poor 17 percent. Automotive facilities excellent 6 percent very Good 20 percent satisfactory 48 percent and poor 18 percent. Concessionaire operations pick up Points Barber Beauty shops excellent 9 percent very Good. 33 percent satisfactory 49 percent and poor 6 percent. Motion picture services excellent 11 percent very Good 39 percent satisfactory 39 percent and poor 7 percent. Vending machine operations excellent 6 percent very Good 27 percent satisfactory 45 percent and poor 18 percent. Where do its customers read or hear about cafes sales and special promotions ten percent answered base newspapers 11 percent the stars and stripes 9 percent an radio 2 percent of nov and in store 66 percent. Perhaps most heartening to cafes according to Hudson has been the discernible improvement in the Public s perception of automotive services. Over the past three years scores have risen 10 Points from a Low of 66 percent satisfactory or bolter responses. Hudson attributed the improved scores to intensified training of mechanics expanded services a better ordering procedure and upgrading of equipment at the garages. An Overall look at How customers perceived Mission accomplishment showed that Germany received High grades while other countries had mixed ratings. In Turkey less than satisfactory scores dropped from 24 percent last year to a Best in Europe 3 percent this year. Spain also showed noteworthy improvement according to cafes. Last year 17 percent of those surveyed were dissatisfied this year that figure was Only 4 percent. On the other hand Greece showed 13 percent dissatisfaction compared to 9 per cent last year. Italy produced Overall ratings similar to last year Hudson said. He acknowledged that areas identified for system wide improvement include employee Courtesy 17 percent Overall cited discourtesy As a problem and that Fash Ion clothing needs a closer look since 37 percent gave that area a less than of Avorah rating. Vending and food operations to dipped slightly from last year and will receive greater attention in the future he said. Among other findings were 97 percent had knowledge of the cafes refund policy. 92 percent see the sales clerk or Star manager when encountering a problem. " 80 percent thought the Overall to of Chandise assortment suited their everyday needs. 48 percent have no knowledge to 1 the cafes mail order Catalon. More than half have never placed u cafes special order. Hudson said cafes will continue to ref. On surveys to Monitor its activities. My urged customers to make their acc rofl known to local managers or to use the pm Lomer comment boxes at the facilities