European Stars And Stripes (Newspaper) - May 10, 1985, Darmstadt, Hesse                                New car fever continued from Page Iii began in 1978 with sales of last the firm sold Toyota with projected sales of this we have a contract with Japan that we Are the exclusive distributor of their american product in says general manager Wayne car world has 20 dealers in Germany who Stock about construction is under Way on a million sales and service Center in cars must be bought and picked up in but Toyota Sells to All military id card orders can be placed by Madsen says that any Toyota sold in the except for the Cressida and can be purchased from most dealers Stock american spec so theres Little or no waiting Toyota Are priced in while they arc being driven in car world guarantees it cars for 12 months with unlimited theres an additional two years or Miles on major once the car is returned to the the owner pick up the identical to the one in Europe except the first year has a in Europe and the theres a three year corrosion perforation warranty with unlimited Toyota has no formal shipping dealers can arrange freight discounts through Albrycht in emission control equipment is stored and reinstalled by installation fee is about customers can test drive cars at authorized and used american spec cars Are Toyota generally accepts Tradelins but usually Only for lat Model Madsen says new car prices Arent service work is handled by any of German dealers under contract to car Madsen each has English speaking and each has people trained to repair american specification Madsen says car world gives these dealers a Bonus for service when buying from car customers have their forms processed through customers must get their cars from the but Madsen says there Are no delivery its Nice to give the Man his Madsen Madsen says the main advantage of buying a Toyota in Europe is we have them they might not have a lot of choices in the Volvo one of the largest european exporters to the with about cars sent there last is this swedish based car Hans sales manager in says any Volvo sold stateside can be purchased in eur we think a person who can buy a Model in the United states must be Able to buy it Weiden Hammer Why  we give them the Opportunity we dont make a difference Between the people Here and in the United most authorized dealers Stock american specification so theres Little waiting if a car is special the wait could be up to three while hey arc being driven in Volvo Guaran tees its cars for one year with unlimited once the car is returned to the the owner picks up the balance of the stateside which is three years with unlimited Volvo began a new assistance program for one cars Are insured against Volvo provides free rental return to the place of recovery of repaired vehicle and a Cash Advance if Volvo has a formal shipping which is included in the Price of the its Good for three years then the Price May be adjusted if fees have gone the certificate is transferable if the car is emission control equipment is delivered with the it is reinstalled at harms in Bremerhaven or by Volvo in Volvo Are priced in dollars in the United kingdom and other european Volvo Sells to All id card customers can test drive cars at authorized some take new car prices Arent forms Are processed by Volvo customers can get their cars at the factory in and save Inland freight Volvo picks up customers at the ferry or its hard for me to be he i really believe its so perfect there Are no weve been at it for More than 25 1 think we Are the others dont let vat by Dan Wollam and Charlie Bowden staff writers How do you spell Relief if its an old rust bucket that causing grief and if the cure is a new european car with american specifications Relief is spelled that Mouthful is More commonly referred to As the value added or for new car the German value added tax can tack on or More to the Price of that Volvo or other european but thanks to an agreement with the German govern members of nato forces in Germany can get tax that and the Strong Dollar have turned the new car business in Germany into a buyers shoppers Are deluged with advertisements and induce ments urging them to buy their car tax free thru the Canadian that not really quite the paperwork is actually an Auto dealer in advertises tax free cafes to buy or by Allen Cowan staff writer buy Munich options and a Choice of color Are some advantages of buying an american made car through european cafes outlets for delivery in cafes officials their program has draw the most serious disadvantages Are that customers could pay More in Europe than they would in the they cant Trade in their old Clunker and there is no Chance to last cafes outlets in Europe sold of about were delivered in probably the biggest advantage is the cafes Assur Ance that youre getting a fair says John Mazzari chief of the cafes automotive Divi cafes makes sure the manufacturer lives up to the especially and cafes assist Ance is available in everything buyers need to know about the cafes new car sales according to Fol lows what cars Are available those made in the United states and Canada by general am or vow of Amer foreign made cars sold stateside by american Deal such As the Dodge Colt or european built Are not How Long does it take to get the car if its in almost waiting time runs from 90 to 120 Page in the stars and stripes May can customers see the car before buying can it be test driven where is it delivered cars Are built to although customers can see a similar they cant really see their the exception is if they buy a car in display cars cannot be cars can be picked up at if the service member wants to pay Inland freight the car can be delivered Are prices negotiable Only through manufacturers reductions or special sales people cant discount Are prices less in Europe than in the states not cafes bases prices on the manufacturers wholesale Price to the franchised dealer plus a maximum in Selling prices depend on the buyers bargaining time of the popularity of the size of do buyers Benefit from stateside promotional sales but Only if the Sale is sponsored by the manufacturer and Only if it includes overseas promotional sales or other Dealership sponsored sales dont occur in Are Tradelins accepted do customers pay shipping charges from the states to Europe do they pay to ship the car Home if they re not authorized government paid ship sales representatives can detail extra costs for trans tax your pocketbook deals on wheels processed through the Canadian automobile and miscellaneous sales transaction office Amston is an official procurement licensed by the German government to buy cars from dealers without the vat and resell them to eligible the office processes vat forms for everything from a Utility Bill to a fees which cover office expenses Range from from 15 to 125 but Salesman Virgil Wells of Vance Sharp automobiles in Wiesbaden says the processing fee is rarely a Factor when a person is buying a car valued at and very few people ask about the processing but everybody asks about the tax says a retired army while the canadians get the bulk of the new car vat processing business at their Lahr base in the heart of the Black the Canadian Way is not the Only the army in Europe has operated tax Relief offices at individual caverns since said de Nona pro printed fund staff officer at Usa eur Headquarters in Poe said the command has 141 offices registered with the German ministry of the air Force in Europe began tax Relief operations on its bases in said Glenn but it did not initially include car a year the Purchase of new foreign made cars was said safes Deputy director for welfare and Usa eur and Safe do not charge fees for process ing vat the Canadian forces deserve credit for laying the foundation in tax Relief for new car Amston program began in 1969 and has developed into an operation that last year processed new cars Worth almost million of that business from when it comes to car dealers and Money handlers generally agree that the canadians do it Best for a variety of the canadians have centralized the All the paperwork is handled through their and the customer Doest have to do a lot of running some such As Mercedes and work Only through the canadians say that preference is based on Amston accurate record keeping and Builtin protections for the the customer and the Lien Mercedes prefers to do business with us because they would be totally confused sending invoices there and said Rose Amston acting Man Amston record keeping also helps manufacturers protect themselves from Gray Market Bow wants All their cars sold through our office be cause there losing automobiles into the Gray Schwager through they know exactly How Many cars Are sold to that All because of pressure from Bow in North both manufacturers have established a Onega Percus Tomer restriction through customers can place one order within 12 if they order two Amston it will not accept the Bow also insists that service members be stationed in Germany when taking delivery of the Schwager another advantage is the issuance by Amston of a Bill of Sale in both English and its a clearcut Busi Ness said Hal director of overseas operations for Andrews Federal credit the military is a very fluid and transient said and we have to have something to show for the we give that something is the Bill of Schwager said Amston protects Lien holders by sending Bills of Sale directly to that Way customers cant sell a car when theres a loan on Schwager the army and air Force philosophy on tax Relief differs from the Canadian its not designed to be a said its a he said that the army had proposed charging a but that idea was rejected and there is no plan to change it in the Safe officials consider their program an option for air Force its More with local offices to Deal and costs to enhance the Roberts we Are planning to provide a Bill of Sale for Auto Purchase if the customer requires one for their Bank or credit Roberts said dealers have become used to dealing with the Canadian forces office Over the but he thinks that could vendors will become More willing to Deal with Safe vat offices for new car purchases if the individual members continue to demand he purchasing a car through Amston works like this the Scricc member selects a car and is Given the Amston application form by the dealer or the service member obtains financing and gives the dealer or agent a Check from the Lender made out to the service member and the Check can be in Marks or most agents hold Dollar checks until the service member tells them to Send them to when the Exchange rate is customers Call the agent and have them Send the Check to Amston attempts to process All especially Dollar within seven Amston puts the service members Money in an accounts if the service member paid in Amston will mail him a conversion card giving the Exchange Amston does not pay interest on Money it holds for the dealer sends Amston an invoice when the car is Amston returns the invoice with the then the dealer tells the service Rhembert to pick up the new Amston has one office in Lahr staffed by about 30 the office is open weekdays from 8 to noon and from 1 to 4 Schwager said if an american customer Calls and says he cant make it until after an Amston employee will for More Call Amston at army and air Force procedures Are individuals select their car and arrange for the dealer to make out an invoice to either the Central base or morale support the individual makes arrangements for the invoice and Check Are taken to the vat where a Purchase order is a Check in Marks is issued payable to the for More information on processing vat forms through Usa eur and Contact the local tax Relief dealer repositioned Stock charges and dismantling the emission control in buyers should ask about state and City License fees and can cars built to use unleaded gasoline be driven safely with leaded Gas in Europe All manufacturers provide procedures for their cars to be driven on leaded Over a sustained the performance will deteriorate because leaded Gas erodes what happens to catalytic converters and other sensors on cars shipped to Europe who takes them stores Etc what fees Are involved arrangements vary from company to the fee for removal or re installation rarely exceeds Cost for such As exhaust Are paid by the sales reps have Are american made cars built to handle High Speed european driving conditions do customers need to Pur Chase High Speed or Are they Standard equipment Are shocks upgraded How about the stabilizing system american cars Are built for stateside where speeds Are limited to 55 heavy duty such As High Speed sus pension components and Are who performs warranty work is the warranty the same As those offered stateside where the company has a dealer network in eur such As Ford and selected european dealers perform warranty for Chrysler and selected a a fes garages perform warranty for More details about warranty ask the sales warranties offered in the states Are honoured in does warranty work get preferential treatment warranty work is treated the same As regular repair customers should schedule an appointment i with cafes or their selected Ford and pm dealers for How do customers get parts in Europe for their american made cars companies with dealer networks in Europe keep in Stock the most common warranty Safe Europe obtains common warranty parts from Chrysler and out Stock parts must be ordered from distribution centers in the what about regular service work make an appointment with Safe Europe or a local dealer How Are disputes with american manufacturers handled Contact the sales if the prob Lem is Contact the manufacturers european whose address and Telephone num Ber Are issued with the if additional help is Contact the local cafes customers can usually avoid paying foreign taxes when an american made car is delivered in do they have to pay any american taxes when they take their cars Home taxes must be paid when re registering a car in the How much depends on state Laws in the May 1985 various for customers should Contact their local Legal assistance office or write their Home state tax does cafes satisfaction guaranteed or your Money refunded policy apply to car sales if the manufacturer does not comply with the order it full refunds Are All other cancellations have some loss of with the Maxi mum loss fixed at details on cancelling orders Are on the Back of the order do customers have to accept cars with defects cars shipped overseas by the military sea lift come were accepted when it was turned Over to the stateside military port if it arrives overseas with the Only recourse is to have repairs performed under the manufacturers if damage was caused by the shipping claims must be submitted to the local staff judge the stars and stripes Page