European Stars And Stripes (Newspaper) - June 10, 1987, Darmstadt, Hesse Ires Basic in country roundtrip Coupon Lares Are Able depending on which Gateway Dallas ego or new York travellers use. The firs three this Cost 359 Marks Abou $200 with entry at is or Chicago and 539 Marks about $300 with to at new York. The fourth Coupon is h9 Marks lit $83 and each additional Coupon is Asma is it $2swith no limit on the number of coupons a few minimum stay is seven Days and maximum is roundtrip coupons for Hawaii Cost 547 Marks �uls304 in Ira and coupons Lor Mexico and the Jujj bean Are 365 Marks about $203 extra formation within Germany is available by calling the 00 number 0130-4114. Tartaf flights can save Money far travellers. They Are Able through travel agents. By Micro schwaben International is in its 25th year Beraton and has nonstop Condor Mighels Between Garland new York. In Germany these flights can coked at on base itt offices. The Lorrn docs not it bookings directly at its German office. In the a Stales flights can be booked at schwaben National in suite 2153, one world Trade Center York . 10048. Tel. 212 432-0116 the charter 9 one Way in Low season Are s199 for adult s and i of children in High season june 27-aug. 1 from tart and june 19-aug. 11 from new Yor klares Are t Lor adults and $229 or children. Ces offers Charier flights for the military com Mummy i its German Ollices. There arc connections from i Kurt to 13 cities across the a ruled states at High Ion one Way prices from $2491o Juk new York up j29 to san Francisco or los Angeles for those in South of Germany Munich new York flights Cost 3 and Munich san Francisco or los Angeles Cost 3, All one Way aces has on base of fico at Rhein i Ramstein and Pitburg and off base offices at sch Augsburg and Aachen Germany. Reduced air fans for the military and a variety of . Air passes help tha traveler save Money. Is o is such hat Jet 16 in to not it ipod 11 of t 3ut i in the i ived lost in ight Juhls find equipment breakdown you should first ask to be placed on she next available High to your destination. Typically the airline will try to place you on one of its own planes rather than on a competitor s. Bui if another airline has space available on a flight leaving in one hour and the next High on your airline will not leave Lor live hours ask that you be placed on 1he other airline. Your airline is Nal required to comply but it might do so As a a tier c Good will. Similarly in you Are flying coach but the Only space on the next flight is in first class ask Lobo upgraded and placed on thai flight. Hut before boarding make sure that the airline will absorb the Price difference usually an airline will pay Tor amenities such As phone Calls meals and hotels Only if your trip is interrupted in mid flight rather than delayed or cancelled Al the outset. Such decisions Are Likely to be made by airline personnel on the spol rather than in formal company documents. If a flight is cancelled or Lale a lot of discretion is Given to local said Stephen d Mcgregor a spokesman for american airlines but even if these amenities Are not Aloma Catly offered they May be forthcoming if you insist on them. Even though you Don t have any More rights Ihan anybody else whal you gel May depend on How assertive you said de Perkins editor of consumer reports travel letter a. Monthly newsletter. You May have to Maxe a total nuisance of if you get no satisfaction from Iho agent handling your flight ask to speak with the station manager or general manager be reasonable but Lei thai person know mat if your demands Are not met you intend la write to the lop management of the airline and to file a complaint with the department of transportation the department says it prefers to receive complaints by Lel phone soil can handle them promptly the number is 202-366 2220 Bui the Agency cannot Force an airline to Lake a particular action in your Case so do not count on much practical help you will have the satisfaction of having your complaint coupled in the department s annual compilation of gripes against particular carriers. Decker of he department s consumer complaint division suggests you also Send a written complaint to the president or chairman of the airline. Keep your letter Brief and be explicit Aboul what you expect in compensation whether it is a letter of apology reimbursement Forout of pocket costs a refund on your ticket or a free ticket or Turturo travel. The key thing is to say exactly whal you want Decker advised people gel so steamed up Ever whal has happened to them thai they often Orgel to say what they you can also Send a copy of the idler to the aviation consumer action project which May to Able to intercede with a Carrier. The group has also published a shod Booklet facts a advice for airline it is available for $2 by writing to Acap Box 19029, Washington . 20036. June 10.1987 passengers should know their rights and insist upon the airlines respecting them. The stars and stripes Page 15
