European Stars And Stripes (Newspaper) - March 4, 1988, Darmstadt, Hesse                                Friday March 4. 1938 the stars and stripes Page 7 record a bit better but airlines still late Washington api on firm pc armance by the nation s major at incs improved she huh during january but three nut of scr 10 nights null were at least 15 mini Ilc late the transportation department said Southwest airlines which consision ill has been among the Best on time performers had inc Best re Cord in january with 85 percent or its flight arriving on Lime. Eastern airlines had the worst Mark with a 61.5 percent on Lime arrival record. Overall the u airlines that Are monitored in the monthly report had 61,2 percent of their flights arriving within 15 minutes at schedule compared with 66,j percent in Ducc Mhor. During january there were us chronically Laic nights those late Al least 80 percent of the time. Four of those flights to for Continental airlines and one each for Delia airline and Northwest airlines were late each Lime the planes Dew. Meanwhile consumer complaints to the transportation department dropped sharply in february com pared with the previous month but still were higher than the number recorded in february i�s7, the department said. The com print Smi tics arc released with the on time performance statistics although they cover differ ent Muflih. There were 2,235 complaints received by the depart ment s consumer affairs office Aboul airline service during february compared with 3lf in in january a decline of 38 percent. The department received i.s7j such complaints in february hb7. The three airlines that had the most complaints lodged against them in inc two previous months Continental Eastern airlines and Northwest led the list again in february according to the department. There were 14.79 complaints per 100,000 Passen Gers involving Continental 11. Complaint involving Eastern and 10.64 complaints involving Northwest the department said. After Southwest the airlines with the Best on Lime performance in january were America West which aha was no. 2 in december and Pacific Southwest airlines which soared from last among the 14 airlines in december to having the third Best record in Jan uary. America West had 53.9 percent of in flights arrive on time in january while Pacific Southwest improved us record from 57.6 in december to 81.6 in january. American airlines 7s.7 percent had the Best record among the larger carriers but pan american world airways dropped from having the Mccond Busl record in december to seventh in january. The airlines with the wont january record were Eastern 61.5 percent on time arrivals Northwest 61.6 percent and Piedmont 62.4 percent. The Best arrival rate among the 11 airports from which reporting is required cute Al Las vegas Mccar ran International Airport and inc Phoenix sky Harbor Airport with just Over 78 percent of the flight arriving on time. The worst arrival rate 59.1 percent was re ported Al Orlando International Airport in Florida. The on time statistics reflect All flight delays except those attributed to mechanical problems with an air Craft and include delays caused by weather problems. During january the number of baggage complaints received by the airlines remained virtually the same a the previous month with 11,58 complaints per 1,000 passengers flown. Piedmont airlines had just Over in such complaints the most of any of the airlines while Southwest had the least Al 4.65. Fooled by sweepstakes letter couple goes on spree Toledo. Ohio al1 convinced they had won a $2 million sweepstakes offered b it California mail order com Pany Kathy and Dale work bought a new pickup Mick and a new car and were about to quil their jobs before they Learned they had t won a thing. I guess it seems like we re a couple of country  said mrs. Work. We d made All kinds of plans. I Don t know what arc going to do  the United stall s purchasing Exchange a Pacoima Calif but cd company sponsor ing the so , Sid mrs. Work has not Wonrau Cluny at least not yet. The to 1  service Laid wednesday it has rive wit complaints Aboul the com Pany and has fun Ardd Ihm to the Feder Al Trade i omm Kizun . A Man w to answered the Telephone at a Supli Idi Chunc number said the sweejhiak.l-1 still in Piou new and thai mrs. Work is one of thousands with a Chance Al the lop in of. Said to be More than s2 Mil lion. The Man would not give his name and would not Aims Ruilin a questions. Mrs. Work is not if first person to he confused b the sweeps makes an Alli  count. Mich., woman told reporters she recently quil her Job and vacationed in Las Vagas before learning she had not wan si.7 million As the thought. Michael Flitcraft. A Chardon Ohio truck Driver said he thought he had won the contest after receiving a letter from the company on monday. Richard Epplein. President of the to Ledo chapter of the better business Bureau said the Bureau has received Al least 20 complaints about use s con test Over inc last few years. The mail is just full of these kinds of  Epp Stcin said. And they arc so worded that some people think they have won something when they have  we have received a lot of complaints Aboul the company mostly from people who had not received merchandise they ordered from the company said Linda Russo. Occupational support specialist with the , postal service in califor Kathy Anil Dale work and Iwu of heir children Dale or. And Harold Vilh car and track they bought with Tup Posri winning. Dave plot nor of the regional office of the Federal Trade commission in Cleve land declined comment on whether inc Agency is investigating use. Mrs. Work who lives in Stony Ridge 10 Miles Southeast of Toledo said she received a letter from the company in october hat read we arc pleased to inform you that you have been designated to receive certified Bank checks from inc United Stales purchasing Exchange for s,894,876. Your winnings in our multimillion Dollar sweepstakes when Sou Are the grand Prue  a few weeks later another letter said her winnings stood at 12.024,464. Then she received what she thought were two checks one for 52 million and one for $24,000. She was asked to endorse them and Send them Back to the company along with her social Security and Bank account numbers. At that Point the works though they were millionaires. However the company s mailing said certified Bank Check for this amount will be drawn and issued to Kathy work upon verification thai the Kathy work entry has been selected by the in dependent judging organization As the prize Winner in accordance to the rules and regulations set Forth and established p the mailed material docs not indicate when the sweepstakes Winner will be announced mrs work who has three children and runs the country girl Beauty Salon in her Home said she planned 10 close her business and her husband considered quitting his Job As a Crew chief Al Man Villa corp if  does t look Good but i m Happy inside she said. "1 know Good is going to come to  computer safeguard unveiled at conference Seattle