European Stars And Stripes (Newspaper) - December 30, 1988, Darmstadt, Hesse                                The stars and stripes Paga 11 Arm Landers dear Ann Landers several years ago you wrote a column about a Man who had a modest collection of antique automobiles nothing great tie said but the favorite of All was his 1937 Dodge. He said that car held so Many pleasant memories it made him feel Good just to look at it. And then came the bloc Buster. He wanted to know if it e would be possible to be buried in i that great old 1937 Dodge. In Stead of a casket he wanted to be seated Al the wheel and lowered into the ground. My husband and i laughed when we read thai Leller because it seemed so improbable but i am laugh ing anymore. Last night Dan told me that he wants to be buried in our 1952 Chevrolet the car has been on blocks in our garage with a Canvas Over it for at least 25 years. I have asked Dan at least a dozen limes to get rid of that old bucket of bolts but he always found some reason to. Now i know what has been in the Back of his mind All these years. Dan is 76, in pretty Good health and i Hope the Good lord gives him Many More years. But 1 shudder to think what our friends and family would do if i carried out his wishes. Cd i feel that if he has had this in his mind for so Long he must want it badly and i am prepared to face the embarrassment. I need to know would it be possible to be buried in an old Chevrolet in Sacramento looking ahead in California Star looking ahead every cemetery has its own reductions. If you round a cemetery that would permit this you would nerd at least three plots to accommodate the a Lomozik. You would also need special equipment in lower he car into the ground. Perhaps alter Dan checks into the Cost of this under taking he May change his mind. Dear Ann Landers i am writing in response to the letter about runaway teens and How Street life can mean death. There is More than one Way to run away. I ran away Ai is by getting married to a miserable Man. We had four children. I left because i was never Able to please my Stepmother. She was very domineering and critical. Nothing 1 did was Ever Good enough i broke my neck trying to win her approval and of course i never got it. I was her maid Cook housekeeper and laundress. Every minute of my Lime was taken up doing things she should have done. I was also expected to be a Superior student although i never had the Lime or Energy to do Homework. She used to Tell my father i was too dumb for piano lessons and Loo Clumsy for dancing lessons. It would be a waste of Money is the Way she Pupil. I could never talk to my parents about anything they refused to address any grievances of mine or entertain the notion that i could be right about any thing. After i married i never went Home again. I am now out of that Rolien marriage my children Are on their own and i am trying to improve my lot in life. It s extremely difficult to build self esteem after you be been made to feel inadequate for so Many years. But i m determined to make it. Wish me Luck Ann. I need Ita Montana woman dear woman i believe you arc going to make it because Only Are you determined but you also have a keen under standing of what went wrong in your life. Good Luck Montana and god bless cafes service again topic of discussion it. Cot. Charlie White s recent response to a letter concerning cafes is totally inadequate and Way o t the Mark. The colonel claims thai cafes is a monopoly yet nowhere in his reply does he defend this position to the satisfaction of the european military Community. Break out your websters look up the word monopoly and think about what cafes in Europe is like. The Nielson Survey you continually refer to in your replies is Irrel Cuenl to our situation in the european theater. That Survey compared cafes . Prices against commercial outlets in the states. Never has there been any mention of a european Survey being done or going to be done. Not that it would be of much use for such a comparison can be fairly made. Cafes has no Competition in Europe therefore it is indeed a monopoly. Having been stationed in the states a Little Over a year ago 1 can testify to the fact that cafes . And european versions Are two wildly differing beasts in terms of items available reasonable prices and helpful service. Lest there be any doubt the . Version is much better prepared to handle the requirements of typical ois. The last paragraph in your reply Stales hat you want our input and you seek to serve us your customers. Well Here Are some helpful hints. This one is directed at it. Col while and to the Public affairs office. Slop answering our letters with evasiveness and meaningless statistics. We Are so obtuse Aslo recognize it when you do this. Cafes should insist on its employees being knowledgeable courteous and helpful commit your selves to Complete customer satisfaction in one form or another. I Don t need someone who quotes rules and rugs to me. I do heed someone who la find a Way to help if they can. Remember you arc there to serve us. We do exist to ensure you Job Security or to fill cafes coffers. Slock More of the fast Selling items and less of the slow ones. Clothes Are labelled medium because that s the size most people Wear. If most of the people Wear that size it Only makes sense to Stock More of that size for a particular item when t see something i like it s usually a Small or an extra Large. If the mediums sell Oul that fast then Slock More of them than you Are now 1 should t have to go shopping every Day just to Cnsurt-1 get inc items i want. One last  on any Given Day i can pick up a stars and stripes and find a complaint about cafes in the letters column. I hear complaints daily in my shop about the Exchange. My wife and her friends complain about it. I be even heard people who work there complain. It s just a few of us. This should be a major clue to you folks that cafes has serious prob lems that need resolving. Evasiveness and sugar coating is inc answer. The answer is buckling Down to work on solving these problems and straight talk and feedback from our pub Lic affairs office. Sit. Daniel a. Nail Raf Alconbury England editor s  it col. Charlie White Public affairs officer he cafes Europe replies please put Down the voodoo doll and poll out he pins i m bleeding to death and cant do thing to help Gua Rantee satisfaction until they re nut. We checked monopoly in Webster s and it says exclusive control by one group of the Means of producing or Selling i commodity or  nowhere in Europe let alone England when language differences can be overcome quite easily does cafes hate monopoly we receive a Cost of living allowance and while it nay be As much As we would All Tike it Doe allow us the Freedom to shop elsewhere. We have never made to our position that our customers should Only shop at cafes facilities. Remember we Hare limited floor space and can t Brall things to til people. If you like cafes prices in the United slates then you should also like them Here in Europe they Are the same on retail items. Other products and services provided by contracted concessionaires will Ray depending on where you ire stationed and the relative strength of la Dollar there. Yes we ask for your input because tit consider you a stockholder of this company. By shopping at your Exchange your dollars Are being returned to the morale welfare and recreation programs thai Are used to improve your Quality of life. It would really help us to help you. If you would bring specifics o us in the form of customer comment forms voice your desires by participation in your local advisory Council meetings or speak directly with your local Exchange manager. If it is within our Power we will pursue it. If it is nut. We will Tell you Why. You might always like the an Swers hut you will always get one. Communicating one on one can be a Superb Way to resolve problems. As for our employees they arc concerned with Cus Tomer service and satisfaction. Many of our employees ire family members which in turn creates a High turn Over rate creating training problems throughout the organization. This is an excuse but the reality of the situation. We know we have sales associates who have problems communicating Ullh the Public and we keep working to train them concerning the availability of Middle medium Slies Contact Robert White your local Exchange manager. Give him the slug you need and let your voice be heard. He can be reached at 0044-480 52545. He will be More than Happy to discuss your concerns. Pen pats i in 19 nuatmb040ft�h pm. Phil pub hah my Nan i your pin up column. I an3lyari old and a roman Catholic. I m fund of aim Pkt Ihl Ngi. Luong " no Tolley Bil ulna Kamp to Baach com  i would Ilka to Carn Pond with Papok Al Warma world. I am w Yaniri 1. Marvanna Uhryn 248br.e.madanop�id Dun Utugia City. Pula Putnat i would a to hive pan Pala. I am it Yin of ind Slih to Maka naw Wandi from Al car tha both. Slann la it 77lhmi comp a Apo n.t., . Osos8plaaw publish my Nama in your pan pal column. I am u Yiasia old. My Hobbin in must to. A Adlung. Cooking trav Ahng. 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