European Stars and Stripes (Newspaper) - June 24, 1994, Darmstadt, Hesse                                Friday june 24, 1994 the stars and stripes Page i merchants Community ban Bank makes stride with j James w. Overbey i vice president. General manager Europe Quality through individual participation counselling Lor Empio vees who Are sepu1 rating from the merchants Lank  family member returning to he United states and b quest Ionna ivs for customers which ask what is Good about the me re Hunts Hank s services and what can he improved. Concept is Centra 10 the the management and Elss tenants of employees Community Hank Are in taking a a i gab it Nolish Quality up ski for Many of the Gross toward achieving Hano ser is. By adhering Estah Lilied a year ago Viive criteria. Lerch Uiva staff strives program. A a a tip Quot  of Quality through individual of a  is based on the same conceptual Model a lie total Quality management Tom program  the Nilita services in the Hanks program deliseuw3\tiality services is lie responsibility Cly All of. The staff and to that end. Allar amp ups �4e Opportunity to participate in Mem of new techniques for iiimwtv"tnibiyoou1i Bank a service More efficient air Yeiter Reml to it of the live while retaining a genuine =4v-Hiauiti\J pc the welfare of each individual customer. Some of the new methods Abr develop a my Quality include a a simplified employee suggestion program for improving customer service a a system Lor recognizing employees who provide exceptional customer services career Loans Ilion seminars and Best possible serve pc m every with Cus Vilners.  of Gram s mtg less is the Luff s Eti-11 for Emp dying these new qua Lily measures. In its Ond year the a Ftp pro Gram w Utju a 11 i lie a n t us element. In recognition its if Poi Lance  employed a coordinator to a thug All of the i to Hka so the program together. Her her ii Vranches ipe and put her a a Onici with att a Bank a employees and Many customers As we our commitment to Quality is Here to slay. F a a a a James in. Overbey up let Wrai manager f tape a a loan rat new car loan rates e comparison apr = annual percentage rate 10% Down payment 20% Down payment a 30% Down payment 40% Down payment up to 24 months 6.75% apr 6.75% apr 6.75% apr 6.75% apr a a i 1 p a a _11 i 1 x. I a �1l la Quot a Quot Ala f-4 a Vav Quot Quot r Ruji t o a a ,0 �c-v1 j a a i Quot t Phi 7"1 c it 1 % d l c.   a a i. R. If a 1 u a time a  25 to 36 months 6.75% apr p f i1 a to 0 6.75% apr 5 Quot i 1"avol d it ,1 a 1 u a ctv1a a 6.75% apr 6,75% apr 1 \ Quot. A  i a j 1 s c  v to 37 to 48 months 6.75% apr 6.75% apr a a. Cd it a a a a a Iao c a y i. La pc 6.75% apr 6.75% apr is. F f.z-1 i 0�� �.-3 49 to 60 months 7.75% apr Fei s 6.75% apr a Quot a in ki�?�u�?~m.-3 6.75% apr at. C a. A 6.75% apr Tsi v o. 1 used car loan rates apr s Annua percentage rate up to 24 months 25 to 36 months 37 to 48 months 49 to 60 months 1994-1993 8.65% apr 8.75% apr. S a j 8.85% apr 8.95% apr 1992-1991 9.15% apr 9,25% apr 9.45% apr 1990-1989 10.25% apr 11 Quot a v 10.45% apr com 1111111 it Bank news you can use 3. 4 More services available tfx it Tycz la Cal cd it a so rec t1 pc a a Sis a -7 resides the Standard Hanking services your Community Hank offers a variety of additional products and services that May be of interest to you to name a Low a a Check Book management workshops having trouble balancing ? let us help you get Back on track a a understanding Hilling terms did Jou get your i t in Moldvan ilm Uny in the mad and can to make Heads or tails of it done to despair your Community Hank customer service representative will be More than Happy to offer assistance in Quot deciphering Quot your Hills occasionally we also offer workshops which Leach Jou the most common Hilling terms. A a signature in Arance Loans a Little known fact but one that May be very useful to you one Day. A a w ire transfers Lor a moderate fee we will Send receive Money wires to and from anywhere in the world. This service is available to All authorized military banking curl enters. A a pcs Portwo a travellers checks that both of Vou can use rim ing your travels for the same Low fee As traditional pcs is of the face�?T1 value 0.5 Quot in Korea. To for two Are not available in us. A a local currency checks for \ our s account need to write a Check for Jour local currency Hill get a free Supply of us encoded do checks Germany or Sterling checks Tuk from your Community Hank customer serv ice representative. A a Lioto copies of cancelled a Hecks or tank statements i or a Small fee. We will provide non with a certified copy of any Check written in the past 7 years. There is no fee for cancelled Check copies needed for an iks audit official documentation is required a a foreign currency travellers Cheeks available in British hounds. I Inch stancs Swiss in ranch and Deutsche a a official Hank checks la Relief checks available in us a most foreign currencies and Deutsche Mark. Multiple currency checks Are available in us. Services May not be available in All areas. See sour local comm univ Hank representative for More information no any of these products or sen ices. Winners announced the results Are in 011 the Cirrus world of Cash promotion in a a february 1004. Cirrus announced the swoop Slakes winners. A total of l s2 prizes were a wanted. Although there were no winners Here one of National City corporations correspondent Hank s clients won third prize a Sony camcorder. Last Issue of Quot Community Ihrk nows you con i he Quot contained an Adiele on lie Cirrus promotion. Merchants National Buijk Green machines arc linked to die Cirrus network thus each time you Quot Quality Quot continued from Page 1 the Good news and to set a Date for presenting the savings rond. On March a 1904, Rocky Hock her. Ranch administration officer Eastern District and Belt Ann Johnson presented annul a and her husband. Specialist Adam Shipp with the si.000 savings rond Ceirtil i talc. Lit 1�?Tliillip sledding. 255lh Rob commander also attended the Ceres Ihmie. Quot annul a a is one til the Inge 11 Kin at 10  eur Slomers in Geimann.  and Gurnee is to submitted their Coin used your card in. A Green machine atm or a Cirrus Ai m during october Ami nov Ember 1995, you were automatic Al i v entered in the a t xxx sweepstakes. The Cirrus atm promotion  geared towards in forming customers about the Reouven. Ienco of using arms at Home or when travelling. Remember Jour Green machine card gives you Access to your Money round the clock round the world at All merchants National Hank Green machines and Al l a cirkus Aims thank Jou for Jour Paitie pation in the atm promo Tim. Menis on what Quality Hanking meant to them. The most common answers were promptness and convenience friendliness and Courtesy Trust financial rates and knowledge of Hanking services. Her plans for the. Money a a Quot i am planning on Sav ing  she replied. A Alku All Isnit that what Sav Ings Bonds Are Lor Quot annul a moved to die Ansbach Community in july d>9,t Al have received Quality service lion Mcm hands it is the Best Bank out of the Lour Hanks that in be ranked  she slated.  i v one is always use. Vein Heip Lul and makes Jou led like a Peisi. Iliev i Aie about Jou and  Means aim. Congratulations not annul a Shipp