European Stars And Stripes (Newspaper) - September 8, 1986, Darmstadt, Hesse                                Monday septembers 1986 the stars and stripes Paga 11 Ann Landers dear Ann Landers my son s Girlfriend Brake up Wilh him to go with someone else. Like Many other jilted lovers he Well haywire. Darned if he did t shoot himself in the leg. When Hank came out of surgery the first person he asked for was Wilma. I decided Shehad caused enough rouble and gave instructions 10 the nurse notto let her in his room. The next Day Wilna showed up. I stopped her in the Hall and said Don t try to Sec Hank. He does t want to see you. Hank kept asking for her and 1 told him she had left town. Soon after i heard thai Wilma had suffered a Complete mental breakdown and the fellow she dropped Hank for had gone in another direction. To make a Long Story Short Wilma and Hank bareback together again and they want nothing to do Wilh me. I thought 1 was doing the right thing but it looks Asif messed up All the Way around. Please warn All parents of grownup children to keep their noses out of their children s love lives. I wish i had. Outside looking in Wilmington Del dear Del too bad you did t mob. Bur no Way can you undo toe put. So mop boiling yourself Over the head. We All make mistakes and thai was yours. How Vii thu did Hanks Ettl and All to say Allis  let me know if in happens. I la print the Good news. Redan Wlima u Ril to Newt Antu san dam Jotun not under my Imi a Truk totter in or or to Shari and Stipati Apo 09211. . Giessen co seeks to fix what s broken1 after not hearing Back about  fund positions i had applied for in May i decided to Call the Giessen civilian personnel office in july. Once i got through the phone lines i was told to Cal three different numbers before i could find the right person to give me information about my files. This person then informed me that my applications were originally put in for rating but were never rated at  said somewhere during the process someone must have misplaced my file and when it was found it was put Back in Wilh fifes already rated. This would not frustrate me so much except for the fact that in the 11 months i have been in Germany and the live to incs 1 have submitted applies Lions to Thespo this is the second time my records have been accidentally misplaced and not rated. The Only thing that has saved me each time was calling to Check up on these people we depend on to do i hair jobs Only so we May find jobs ourselves name withheld Friedburg Germany editor s note it. Col. James c. Buchan Deputy Community commander Giessen military Community replies thank you for the Opportunity to respond to the writer of this Illier i asked our civilian personnel officer Robert e. Pierce jr., to look into Tfir situation and see what we can do to prevent this sort of thing from happening again. His answer is quoted below pint i would Lite to personally apologize to the writer. Misplacing in application or any of the paper work processed by this office u not the Way either i or Iii Community wants to do business. 1 can assure you hit it As not done intentionally or with malice. Sometimes i think the word bureaucracy and the phrase in Triplicate please were invented specifically for use at pos. We process literally tons of Pap reach year. During the first six months of 1986, we accepted and rated applications for 2,779 jobs Fromes. Ali tons for appropriated fund positions. Four or five loaf application from that dumber May not be statistically significant but we do not View our custom ers As statistics we know they Are real , from the writer1 experience then Are holes in the system which allow applications to disappear for various periods of time. We Are currently doing several thine to plug the  Are conducting an intensive on the lob and classroom training program for new co employees 1am asking our staffing specialists assistants and clerks to look carefully at the rating process. Identify he specific causes for error and most importantly fix what 9  Are in the process of implementing an Auto mated applicant Register and referral system which Wilt reduce the likelihood that folks will get lost at that crucial Point in the process. We Are enlisting the help of our customers by asking them id rate oar performance on a customer service scale and Point out deficiencies that we May be overlooking. 1 have put up Slinns with my name and room number on them that Lell talks i want to set them if they have a problem or complaint. Of course 1 also like to see people who thought we did a Good Job helping them. The Usa eur civilian personnel directorate i helping by Fielding the products of their task Force which is dedicated to co excellence he department of Thenny by a similar task Force looking at ways to improve service and reduce paperwork at the local  Are taking an Active role in trying to make the co system More accurate More responsive and Morein tune with customer needs. We Are striving for Noth ing less than perfection. We Are not there yet Bat Byus again 1 think Yon will notice the improvement tourists leave baseball Caps at Home inquiry brings refund this came from my Mother in Portland Ore. From the daily paper the oregonian. 1 thought you d gel a kick out of in. So May a lot of other folks. See. Martin r. Under we Enburg Germany imagination transforms is. Touristy Norman of Rowland although recent events May make one think twice about travelling abroad there s really no reason to stay at Home this sum ice. Just master the an of no looking too America All it takes is a Little common sense and imagination. If you re unsure just what kind of sense strikes a terrorist As being common Here Are some Dos and fonts to help you return safely to our tranquil shores. Dont Wear a Cap that advertises trucks tractors fertilizer or spark plugs. Dont Wear London fog  Leisure suits Pant suit anything made of material that shines or paroles or that was bought on Sale when Gerald Ford was president. Do Wear a Beret if you re a Man or a Babushka if you re a woman. Do carry a leather purse regardless of sex. Men spares should not have shoulder straps however unless you can find one that doubles As a camera bag do Wear neck scarves men and Flimsy shoes with pointed toes. Do Wear Long full skins women with knee boots or Tunky shoes. Remember that in Europe it s the women who Wear the substantial heavy duty shoes and the men who look like they re on their Way to dancing class. Do gesture a lot when conversing with other americans. From a distance it looks italian. Dont lounge on the slept of the american embassy. Dont be Temple to try a big Mac european style. Eat in places with menus you can t read do rent a car preferably with Swiss or swedish License plates. Dont put an America love it or leave it bumper sticker on a rental car. Do consider a bumper sticker of a More Concilia Lory nature such As "1 Brake for terrorists terrorists do it with plastique or honk if you love  dont carry a Twa or Al Al flight bag. Do carry a copy of the  of Oma Khayyam in arabic if you stray into the Arab world. Dont Wear a pith helmet or a French foreign legion hat. Do Wear one like Yasser Arafat s. Do Wear an i Hearty Tripoli to shirt. Dont Wear a go Navy to shirt. There in is a set of guidelines designed to take in worry out of a vacation. Just one other thing. If among those who opted to avoid terrorism by visiting Russia have no fear. That Little nuclear Accident was t As bad As you May have read in your Hometown newspaper the russians say. But just id be on the Safe Side Don t eat anything that bums or glows in the dark. Rowland lives in Overland Kan. I am writing this letter in regard to an information Tours and travel tour that i was unable to Lake our battalion to include my husband and myself was scheduled to go on a tour to renin Beach in Italy in May. Due to terrorist activity our battalion commander would not allow us to go itt then offered us a Lour to the French Riviera instead and our Money from the Italy trip would be automatically applied to the second trip. Due to a death in our family we were unable Timke the France trip and itt said 1 would not get a refund because we did not notify them in Advance. Who do i Contact to resolve this problem 1 Lave gone to itt and called them twice. They still refuse me a refund. Chief warrant officer Joann Wilbert Nen Ulm Germany editor s note maj. Joseph o. Vera ensue or Deputy Community adjutant Neu Ulm military Cammet Nulty replies the local itt office was Only acting As a agent forthe. Commercial Low company and did not establish policy associated with the tear. When it explained you situation in the company As the details were provided the company management agreed u completely Ryfa Dayou for the trip. This hoi indeed been an unfortunate set of dram stances for Yon but Lei me assure Yog that the Community morale welfare and Retreat Mil staff u dedicate to serve ill members of the  in Henrj manner possible to complement your life style while yen your Evenou Tow. A Surv umut tin gun us blk Loti. Apo Obi 1.  to Dunn slope.  1110 34. Moo Dunn Udo ii. Of puny. Tit ormn4lo do trl uts i Wio ets 34s-g74i or sisal to mli-332. Hwy tort a a Toon 401. 3s2 sanm am., Kvork  1im cokl12t62043xl new Buruuss  Rolt Nurt. Asa Don 303. Fpo of Okst i. Phom or. Oom4l.7514s6e. My. Alhovoni2s-1110 it Kua. 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