European Stars And Stripes (Newspaper) - April 14, 1987, Darmstadt, Hesse Paga 10 the stars and stripes tuesday april 14,1987 some spoil arc atmosphere readers say i d Tike to address two problems one of which has already appeared in your column and one which has not. First i d like to complain about those individual who find it necessary to ruin the atmosphere of arc hotel. Recently while slaying at he general Abrans in Garmisch we were frequently disturbed by the sounds of loud music and loud conversations in the adjoining Roomi As Well As the hallways. These disturbances were not Only in the evening after. 10 o clock bul also at 4 30 to 5 o clock in the morning. At 6 o clock one morning the people in the nex room had a Wake up Call from a Young female. She literally almost pounded Down their door an yelled at them to get up. Needless to say i was not amused when i stepped into the Ball to confront them. I respect an individual s right to have a great vacation but j also feel that he should respect my 2 year old daughter s right to a Good night s sleep i also do not see Why it 9 necessary Tor people to Liller the hallways with their Beer bottles cans and have Beer parties in their rooms. After Allisn t that Why almost All arc hotels have bar facility perhaps arc should prohibit alcoholic beverage sin the hotel rooms and should then enforce the policy. On to my next Issue i called the arc toll free reservation phone number and upon asking for reservations specifically at the Abram was told that there were no openings at any of he Garmisch arc hotels on the dates i requested. I found this puzzling As these Days Are weekdays bul told the gentlemen on the phone that i would Call Back Tocheck for cancellations exactly five minutes later my husband arrive Home for lunch. I asked him to Call because i could not believe there were no openings available. Sure enough when he called and introduced himself by rank and name there were openings available cat the Abrams no Ess. My question is docs the arc reservations system have a policy to make reservations Only when requested to do so by an Active duty member 1 found this to be just another episode that displayed blatant discrimination against the military wife. Violet Simmons Neu Ulra Germany i d like to pass on my impressions of arc s general Abrams hotel in wife and i had the pleasure of spending two nights Here. The first night we put ourselves on the arc standby list and were assigned to the general Abrams. The Price was very reasonable s11 for a double room without Bath. The room was clean fresh towels hand cloths and Shower Mats were neatly folded on the bed and the usual assortment of soaps and Shower Caps were placed above a spar Kling White sink in fact everything about the Gen eral Abrams was much to our liking until it was time to switch off the lights and turn in. From the hallway came the shouting Happy voices of children playing in the hotel s video game room at 11 . 1 realize i should have gone Down the Hall Way to the front desk and asked for assistance but i foolishly reasoned thai the clerks could hear As Well As i and because there was a sign posted that stated twas hotel policy for quiet hours to begin at 10 ., thai they would shortly put a Stop to the festivities. Wishful thinking i m afraid. They Kepi it up Well past Midnight and when the Little wonders mothers retrieved them we were treated to a few glorious moments of the ladies shout ing Good night to each other. In the morning after paying s3 each to eat soggy scrambled eggs and sawdust stuffed sausages in the hotel s Cho Fiall we turned in our key Ana found a Gasthaus for our second night s stay. H Cost More but sleep came easier that night and the next morning we ate a Hearty breakfast that was included in the Price Coj the room. my Point is this if you re willing to endure 1noise by the Way several friends of ours also ported similar conditions during separate at " arc hotels or Are planning on Makii noise of your own late into the night thei has a Deal for you at a Price thai can t be if you d rather have a quiet night s reseal suggest stopping by the German tourist office find having them fix you up with a room in a " " rat re Meterc it. But pay a Little More but at least you listen to in us. You la be forced Toya Tomor the other guests Yellin Row when it already is Tot , Coulter a in a Germany editor s note fairs director armed f Many replies the armed Force provide Oil services family members of and recreate. Our most Beautiful Chi Emsee an guests neb Infortuna jux some of these people Are individual who think Dpi the Only Way to Hare a Good time is to drink too Fitch become noisy and disturb other guests fett Are also parents who because they Are in vacant let their children slay in the video rooms and income cases the hallways until the Early morn ing it would like to emphasize Here that la ind Ltd i Are the exception. Most of our guests nine Here enjoy themselves without infringing on their Fel Bow guests right to a quiet night s sleep. The problem of noise in the general Abrams Hale Connors Public of Ion Center Ger Ilion Center is Here to authorized civilians and groups with a location to rest ires Are located id some of the of Europe Berchtesgaden hand attract almost 700,000 has been it several of our managers meet inns and we have taken the following step desk clerks have been informed hat they Are to enforce the after id . Quiet hours and ask offending guests to be quiet. If this is not successful the military police Are to be notified. Additional military police patrols hive been re Quested after 18 . Individuals who damage property or who insist on making a disturbance Wilt be removed from the Hole and their Chain of command will be notified. This notification will be both telephonic and written. The written notification will go through the individual s Chain of command. The above actions Are now going into effect and we Hope that they will preclude events such As those de scribe can the above letters arc was reluctant in f such actions As we want everyone to have a time during their suy Here. Fri has been operating a Central reservations Cro for the put 16 months. The Cro handles reservations for All three of our areas Gar Misch Berchtesgaden and cd Lessee. More than 100 Calls Are processed per hour. The majority of Ibe Calls Are for making reservations. Some however Are cancellations. It is very possible that when the letter writer called then were no , Hor Rerer when her husband called five minutes Laler there had been a cancellation thereby releasing one or More rooms. This rapid update of information is one of the advantages of our computerized system i personally checked this myself by silting next to one of the computer screens in Cro and watching an operator handle several Calls i know How frustrating i must have been to the writer but i would like to assure her that apr has no policy of accepting reservations ram just Active duty personnel. We accept reservations from All authorized personnel which include dependent wives. Recent changes to Usa eur regulation 215-7now allow us to accept reservations from retired Mili tary personnel and or their authorized family Mem Bers we arc not Here to turn people away we want every one to visit us during their tour Here in Europe an enjoy All that we have to offer. All the items offered on our menu Are prepared fresh Dally. It is unfortunate that our guest was dissatisfied with his eggs and sausages. The satisfaction of guests is our prime concern. Had his displeasure with Bis meal been brought to the attention of the hotel manae or. It could have been corrected on he spot arc solicits the support of our guess in reporting incidents or displeasure with our service whether it be with food Hole rooms Elc directly to hotel manag ers. In this Way we can get the problem resolved immediately so the guest s stay will not be spoiled. Arc patrons Are encouraged to ask for the is their Job to ensure thai you our guest receive the beat possible service and that your stay with us is Shebest you be Ever had. Of gyn appointment policy explained letter from Chevrolet Why is it that at the Wiesbaden air Force rear anal medical Center we have such a problem Majima an appointment with the of syn clinic for a jew tests and gelling our prescriptions renewed am talking about the Hospital that is set posed to be one of the Best military Hospital in Elf Type Emer gency patients and released hostages a Reiffin there. Bui a dependent cannot get in for an a ointment Knob gyn. I called Central appointments to rate limes. Ever time i am told to Call Back the Nan week for an appointment for the next month Safte they Are already full this week for the next Mont hip i realize dependents Are notion first priority bul am Over Here because of my Active duly spouse. There is obviously a problem hero and i believe there is a solution to every problem. 1 would gladly go to a civilian doctor 1 did in in estates. However since speak very Tittle German i Don t even know the Reno look to find a civilian Doc Tor. Why can t the hug phial provide a list of English speaking German doctors believe this would save a lot frustration fora involved. Denise lib w tet Den editor s note col. Robert w. Gilmore director Hospital services Wiesbaden air Force Region Al medical Center replies the difficulty in obtaining gyn appointments at the Wiesbaden air Force regional medical Center b very real. As demand Lor of gyn services greatly exceeds the capacity of our four gynaecologists to Supply those services we have established priorities for available care 1. Bona fide emergencies of any Type 2. Active duty patients 3. Obstetrics local and Stork s nest 4. Non emergency gyn ecology based on these priorities we Are Able to meet All requirements in categories one through three but we rarely have appointments for non emergency gyn prob lems in military dependent patients. In january for example we had 550 requests for appoint mints in this category of which we were Able to till 30. Pap smears Are scheduled separately and Are More readily available via our single nurse practitioner. Fortunately the vast majority of gyn problems do not need a gynaecologist for proper diagnosis and treat ment. General medical officers flight surgeons family practitioners and primary care clinics can manage these problems very capably and refer those that they Dee necessary. In the near future we will require that All gyn appointments be by referral Consul so As to ensure Latour Small number of appointments Art used Mast it acc Likely. The of gyn clinic maintains a current list of English speaking German gynaecologists from whom care am be obtained on a la moly basis. This list has been divert to Ibe Central appointment desk to nuke he information even More easily available. When inpatient serv ices Are required we will be Happy id provide a statement of non Anula Bellfy to allow Cham pus coverage inn German facility. A statement of non availability is not needed fat outpatient services. Several weeks ago i read an article in your paper in reference to Chevrolet compensating owners of some late-l�70s models thai had th200 transmissions that had failed. 1 wrote to Chevrolet and received the enclosed response. It May be of interest to gome of your readers. I have since written id the addressee listed in the correspondence. Sgt Thomas a Nade att Mainz Germany dear sgt. Nadeau this Wilt acknowledge and thank you for your most recent correspondence concerning your 1979 Chevrolet Malibu i Camino. You May be involved in a pending class action settlement which includes original owners of some 1976 1980 pm vehicles equipped with a thm200 transmission. To assure fair and Consi Lient handling any in Quiry about the settlement should be made in writing to settlement administrator . Box 45 Excelsior Minn. 55331 when writing to the settlement administrator include your name current adj acis. And vehicle identification number. The inquiry win not be proc Essed unless it has the above. Thank you Tor writing Chevrolet. . Martgan customer assistance department
