European Stars And Stripes (Newspaper) - December 27, 1987, Darmstadt, Hesse                                Hotel concierges have to figure out How to handle  making it happen for hotel guests by Iris Krasnow United press International of get 500 concierges a whally Breed by Trade. Isom the world s Groat hotels assembled in one cily Lor one week and Ali sorts of top this tales Are lying. And you thought Ine charming person in uniform standing in he hotel lobby was merely Mere to arrange dry cleaning and recommend res Laurants. Vou have of figure out How to handle everything and you have to do in in a Way thai the guest does t know that maybe this is something you Are hearing Tor the very first time explains Olga Pierce concierge at the Whitehall m Chicago Noah my is  says Tony Facciolo. Irom the Sheraton Well world in Sydney the Only thing i would never do is arrange far an escort  every request Small or big. You should never  adds has Friend Jacques Stoupe concierge from another Swank Sydney hotel the Regent Soupel. Once professional wrestler cups a thick hand Over his Mouth and whispers there is no magic in ihi5 game. You make in happen " Here Are same of the Wilder curve balls tossed m the direction of members of the Les Clefs d or. The International association of concierges who convened recently in Washington Lor their 35lh annual Congress. Membership into Les Clefs d or represents the crowning glory of concierge Hood to qualify one must be employed in the hotel Industry Tor at least five years. Three in the concierge seat be at Leas 21-years old and be based Ulli Irne to the main lobby Tho group s prestigious Emblem is a Cross of Golden hotel keys Ollen sighted pinned on Lyp ols i think the most difficult request i be Ever had to fill was to track Down some adrenalin for a horse remembers David Greene from the inn on the Park in London. At 26. He is the youngest concierge of a five Star hotel in the cily Greene of course did the impossible a found adrenalin at a Slud farm in Hartfordshire outside of London Pierce from the Whitehall once had to smooth the ruffled feathers of oceanographer Jacques Cousteau. When Cousteau angrily refused to shuck his trademark Turtleneck for a Seal at ties Only crickets a ritzy local restaurant. Pierce gracefully defused the situation by getting him a table in the bar sans tie. Cousteau was no mad but i was Able to Calm him Down and make him Happy von have to be a psychologist in this Job explains Pierce part of a growing league of women taking on concierge positions in America. In Europe where the profession has its roots and tradition abounds concierges Are still nearly All mate. As Pierce puts it this is no 0b that triggers a name Pamby reaction you either love it or you Hale in. There is no in Between for me i speak Fiva languages and i have a Ball " Akos Niklai recalls when tie was concierge of the Duna enter Continental in Hungary he found himself orchestrating a birthday party for Elizabeth Taylor in town with husband Richard Burion special balloons had to be Down in from  says Niklai now the general manager for the forum hotel in Budapest one of my jobs that night was babysitting m