European Stars And Stripes (Newspaper) - June 5, 1988, Darmstadt, Hesse Page 20 the stars and stripes sunday Junas 1988 investor s guid by Bill Doyle q. Enclosed u copy of the Cus Tomer s agreement my Hunan and i signed when we opened broker age count. You will note it i not margin account. While we were Oul of the country on town ton last november the brokerage firm bought Oik Stock for our account and Laier sold that Stock As Well u another Stock we had purchased lire months earlier. After receiving the monthly Doyle statements listing those trans actions i made name Roku Tele phone Calls and wrote i Verat let ters to the brokerage asking thai the errors be corrected. No results obviously i have a problem and am turning to you. Can we be held responsible for stocks purchased and sold for our account without authorization a. Not unless you granted discretionary Power Over the account giving the brokerage firm authority to buy and sell Tor you without up wifi approval of each trans action. The customer s agreement you sen along males no reference to discretionary authority. But that Power often is spelled of in a sep Arate agreement. Assuming you did not sign such an agreement the brokerage firm was dead wrong buying and Selling stocks for you without your say so. Bated on the situation As you explain it you cannot be fur the three Una who Rizco transactions in your account. Since the brokerage won t Square things away you should go to arbitration through any Stock Exchange or which that firm is a member. If it s not a member of any Exchange go through the National association of securities dealers arbitration process. Q. The supreme court his ruled that customers whose agreements with brokerage firms specify settling disputes through arbitration must go that route rather than resorting to court action. But settlements of Cin Lomer broker tote disputes through arbitration often Are not favourable to customers is it possible for i customer to circumvent arbitration and go directly to the securities and Exchange commission a. You can always file a complaint with the Sec direct ing it to that Federal Agency s of fice of consumer affairs 450 fifth si., n.w., Washington . 20549. Many minor prob lems have been straightened out that Way when the Sec queries brokerages. A letter from the Sec can do wonders in getting brokerage off its Duff. However the Sec does not act As a collection Agency of you have a dispute involving Money with a brokerage which the firm will not Settle to your satisfaction you have no Choice other than going to arbitration King of lure co Jungui do to hate on Nur Han you Cin will la him h Emol Tutsi business Market scores record gain some say downtrend halted York up the Stock mar Ket staged an impressive Advance last week enabling the Dow to make a record weekly and prompting som analysis to pronounce a break in the re cent downward momentum. The Dow Jones Industrial average which Rose 18.85 Friday closed the week at 2071.30. For the week the Index jumped 114.86 Point including tues Days surprising jump of 75 Points and wednesday s Flam of nearly 33 Points. The Dow j Advance during the four Day week broke the previous weekly re Cord of 108.26 Points set during the week that ended . 1b. The first and biggest Surprise last week was on tuesday when the Daw soared 74.68 Points ill sixth largest daily Point gain Ever. Investors previously sidelined by fears of higher inflation and interest rates re enl Rcd the Market amid Hopes that the worst was behind them. This week has been a perfect example of How Money can bum a Hole in one s pocket said Harry Miller portfolio analyst with Johnson Lane space Smith & co. In Atlanta who was Quick to add note of caution. New York Exchange hew Vork up _ Tim is mow it to Jolt m stall f Toyt temp mob iring and a. Btu a Nwe Ngeh bin 000 Gai illn14.537,T 1mi4.wo7,641,700 .3443.6m 5cana .,1309.301 3,042.400 Chicago 1.954.000. i.4s3.1w till37 21v33 h 47 �45 i m274 an 03j7tt 33 5m i7ss .12 a inn 11� he � Al Lathim Otna. Sun sown Soli ital rold ?i97.20 .01imwo 191 901 ,01 it edit 977 1007 to hat 87 672 Al 101 Boit 01 Tolu 910 5ui 01 5hpb itch Iskuhi Hie into kelp git a psf nil 04 hit .10nit .01 hit Obib. W. Chi. 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