European Stars And Stripes (Newspaper) - December 24, 1988, Darmstadt, Hesse                                The stars and stripes Page 11 Arm Landers Dovir Ann Landers i need your help. And so do a lot or people who serve he pub Lic. Will you please print this id Ler dear customer. I ant the new Teller at your Bank. Please be patient when asst Tor your identification even though you have been mining Here for 20 years i Haven t. Ai though our procedures May in convenient you they Are of. Your Protection As Pretl As ours. We hear stories All the Tim about How your maid or your children tear checks out of the Middle of your Check Book so they won t be missed right Way. If i were to Cash a stolen Check without asking for identification you would tie inconvenienced at worst but i would lose Ray Job. Please Bear with me. Don t shout across the lobby in a voice filled with sarcasm is there a problem if there is. Rest assured thai it will be taken care of promptly. We want to give you Good service but we need your help. Thanks for your cooperation. The new Teller in to in dear new Teller Here Jour letter. The advice you give also goes for customers of supermarkets and other business establishment where people sometimes pay by Check. The Cashiers Aren t trying to Embarrass you folks they Hani Only to protect you against Crooks please Hel them by being civil and cooperative. Dear Ann Landers we Are a childless older couple and we love animals. Recently we lost a very dear pet that we had for almost is years. She was our constant companion almost like a child id us. Our veterinarian and close friends gave us a great Deal of emotional support. They sent cards biters Flowers memorials to a local Pel society called us frequently and encouraged us to talk. This has helped a great Deal. Our relatives on inc other hand have ignored our loss. We arc deeply Hurt. Are we being too sensitive . In Seattle dear .1 Don t Teel Hurt. People who have never Hud Pels can not imagine How endearing they it and How important Bey can be to one s life. Your relatives arc Well intentioned i m sore but they simply Are. Not on your Wavelength and Hare no idea How much you Are hurting. Forgive them. Dear Ann Landers 1 am writing to ask your opinion of the current rash of obscene bumper slickers. The Bureau of motor vehicles will not Issue a License plate thai spells Oul an obscene word so Why should obscene words and filthy message be allowed on bumper slickers people can avoid dirty books and movies but there is no Way to avoid Reading a bumper Slicker on the car in front of you. And if there arc children in the car who Are trying Oul their Reading skills it can be a real embarrassment. What makes these people want to inflict their Nasty and often hostile sentiments on others is there any Way to Stop them i am foursquare behind Freedom of speech but i m sure the authors of the first Amend ment would be shocked to least How it is being abused these Days. Any thoughts on this Ann disgusted Driver in . . These people Are breaking no us but they be definitely letting the world know they Are dolts with a Gutter mentality. The ultimate pal Down is to be ignored 1 recommend it. Tetters Quality of cafes merchandise discussed this is in reference to a recent Teller titled a mod est  be Ihan Lutfu for what for inc socks thai Are 2months old and falling apart or should i be thankful for that girl s dress 1 purchased two weeks ago at Thevoz Gelwich Exchange that my daughter wore to school for just one Clay and All inc scams started opening up or maybe that Little boy s jeans 1 got at the Ramstein Exchange last week that started falling apart after Wash before Wear get this my husband and 1 would very much like Olive like europeans especially like germans. But How do we do that Wilh one american income there a clots of americans that would love to buy All their clothes in German stores but they just can l afford it after All people like us have to pay for i hair clothes. We can l just borrow them i do realize there arc Many things in my life that thave to be thankful for but for those things i like to say thank to the lord and not to cafes Sigrid Moorcr Lan Stuhl West Germany editor s note i. Col. Charlie White Public affairs officer Liq cafes Europe replies i agree Hal we have Lols to be thankful for 1 enjoy my american lefts and god Salris and agree that logo on the Economy can be expensive. Ii is a Choice you have to make and cafes will be the first to advise Nulo look for bargains. Now 1 can t help you with the clothes you Bough from cafes because you did t bring them Back to the store. But let me say cafes does have a Quality Assurance program that tries to keep things which fall apart from being sold. Glen today s Modem manufacturing methods no company can produce items that Are 100 percent defect free. On clothing our Quality As mince Standard of Les than 4 percent defective merchandise is allowed in a Parchim lot Tor it to be accepted. Of roars this Means some defective items less than 4 percent could enter the cafes system. To meet this goal visual inspections Are performed using random sampling techniques to determine what percentage of merchandise Miceli the cafes Quality standards. Cafes Quality Assurance people perform visual inspections on about 40 percent of All Lupe enable merchandise either at the factory or Al one of the cafes distribution centers. In addition to visual inspections repurchase evaluations Are done on selected Ems. In 1987,-Aafes inspected $513 million in Merchan Dise and performed 1,727 technical Era locations. These Effort resulted in preventing $56.5 million in substandard products from reaching cafes customers and 35 recalls of items determined to be defective after they Hud already entered the cafes system. One of these tests performed by Quality Assurance a Wash test for shrinkage Rotor fastness and durability. However Wash lest is Only performed As part of a pre Purchase evaluation or when a complaint about a product is brought to our attention. This makes it important that customers like Joo self bring defective clothing to our attention. Contact the. Manager and Tell of the specific problems you Hare with the merchandise. It is Only through customer feedback that we can evaluate and make changes to do things better. We really want you to shop with cafes because you like what is being sold and you feel you Are gelling n Good value for your Money. Animals often rejected after the holidays Christmas Holiday of love Joy and peace has be come a Nightmare for everybody working in animal shelters. Every year often before the Trees Are thrown out. The first puppies Kittens rabbits and assorted others arc brought to tilt shelters. They arc Christmas pre sents whose Novelty has worn off before the tinsel was wrapped up for the next year. Christmas is a far cry from silent night it s Hustle and Bustle visitors dropping in parties presents being opened paper torn children shrieking music blinking Light phones ringing More company. Baby animals just taken from the warmth and Security of their Mother Are bewildered and frightened by All this action. Who has the Lime to quietly  and gently stroke a Lin Kitten or Puppy that has been Lorn away from its Safe world animals Are not As some breeders ads and pet shops aug isl the ultimate gift idea for Christmas. They Are living feeling creatures Wilh needs that reach beyond the holidays. Do not for a moment think thai your children willbe forever entertained by the new pet is Novelty will Ceramic Ware testing kit editor s note the Kil for Horae lest ing Ceramic Ware for Lead Content de scribed in a stars and stripes report by con Sumer editor Mary Nell on dec. 17 can be obtained by. Sending $24.50 which includes return postage in Check or Money order to Frandon. Enterprises inc., s11 North 48th si., Seattle Wash. 98103. Wear off just As fast As that of a toy yet you won t be Able to put it away like a Barbie doll or a toy car. Your kids will soon complain about the chore of walking the Puppy or cleaning up after it and nobody Wilt Wail in line to Dean Cul the Itten s litter Box. How Long will in Lake you to realize that having a Pel is drastically alter ing your lifestyle realization that they arc not ready for a 15 to 20 year responsibility hits some people As Early As the Day after Christmas for others it comes when they arc ready to make a permanent change of station pcs. For the pet it s always the same ending if it in t passed on or Given free to a Good Home How Many Good Homes do some people think there Are anyway in ends up abandoned or if it s Lucky Al a  it sits sad and rejected not understanding what hat happened. 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