European Stars and Stripes (Newspaper) - December 16, 1994, Darmstadt, Hesse                                Friday december 16, 1994 cafes audit the stars and stripes Page 7 audit from Page 6 Puter Price Check the auditors cited the Case of a customer charged for Anam pm stereo cassette radio even though the option was a no Cost  apart of a. Package from the manufacturer. Results of an cafes customer Survey on the new car program were included inthe audit. The report noted in response to a series of articles published by the stars and stripes newspaper regarding cafes pcs program a customer Survey was conducted in december 1992 by the office of the inspector general he cafes. Y-v.v.-. A total of 191 surveys were sent to customers taking delivery on their vehicle in october 1992. While a Large majority of customers responding gave the no program ratings of Good to excellent problems were identified which need toe addressed. Of the 76 replies received,14.5 percent of the customers gave the order processing procedures a rating affair or  the audit said one customer wrote also the dealer put an extended War Ranty on my Purchase order without asking me he marked it no charge but added the $750 charge to the car total so that i would not know. Had i known that i had a Choice ,1 would not have wanted this option. This is unscrupulous " the auditors criticized an oms prac Tice of passing along display car costs to customers. The report found that oms charged an additional $395 to $850 to military customers on these vehicles. The cafes auditors wrote the costs associated with displaying cars should not be borne by the customer. We identified 24chrysler and pm display vehicles in our Sample for which customers were charged an extra $10,293."the report directs that a request be made to Chrysler and general motors to make refunds to customers receiving display vehicles on which unauthorized charges were made since 1 september1990, the Start of the current contract be   -. A a. The report said a hew contract was amended to provide for show car  -. -. -. / " the stars and stripes requested a copy of current contracts with the car firms but cafes refused the request telling the newspaper it would have to use the Freedom or information act to get the contracts. A second request was filed with the Exchange monday and Cindy Reiber cafes foia officer said i would be reviewed. The auditors cited oms for not pay ing fees it owed cafes. The report said fees due cafes weren t received on oms charged an additional s395 to $850 when Selling display vehicles depending on the country in which the display car was sold. Displaying cars benefits the contractor by increasing customer interest in new cars. Thus the costs associated attn displaying cars should not be borne by the customer. We went lifted 24 Chrysler and \ were charged an extra $10,293, is cafes audit report j. A. . . Embarkation Ocean freight Germany oms $206 $263 $2.50 Ford $196 $2.04 $1.29 $2.50marine insurance per $100 value for Korea Ford referred customers to an insurance company that charged $0.33 per 100 value. United kingdom oms Ford $177 Korea oms Ford $300 All rustproofing service. And extended warranty sales the auditors added that we estimate that fees totalling at least$240,520 Are due cafes including Stock vehicles for the period 1 septem Ber 1990 to june 1993 i.e., since the Start of the current contracts the report added when questioned about the nonpayment of these fees oms said it had resulted in part from a computer system error " the audit said that on 23 july 1993 oms sent a payment of $60,310 for the unpaid fees incurred Between january 19$2 and june 1993." the report added that Chrysler and pm will be asked to remit All funds due cafes for the entire period of the  concerning the unauthorized charges the auditors reported neither the contracting officer nor the pcs program manager questioned these charges even though they were evident in historical contract files communication with the contractors and monthly pricing reviews conducted by the pcs program manager the report directs the new car sales contracting officer program manager to request Chrysler to make refunds to All customers who took stateside delivery but were charged for the overseas extended warranty during the contract period. The auditors found the system for Spe Cial ordering cars was flawed. The report said the ordering process did t assure customers were aware of and agreed to differences Between the initial Purchase order and the contractor developed order acceptance form. In addition for cars purchased from Stock customers were frequently not provided a detailed listing of All charges As required prior to taking Possession of the vehicle the auditors also rioted for Ford vehicles charges for european modifications Homo location charges ranging from $196 to $465, and a $65 order proc Essing feel payable to the commander Canadian forces Europe Are also included in the Lump sum Price and Are generally not broken out for the customer on the order form. Again it is up to the sales agent to explain to the customer what is included in the  number fy92 fy93 of vehicles sold 16,712 12,129 12,059 source cafes audit no 93-18 is contractor fees m in 0 to cafes $3 million $2.2 m Complete fy94 figures not available hmm pm a Mumm Mumm Ammom a source cafes hot available sets Clito a Washington a beaten to the punch by democratic and Republican lawmakers president Clinton on thursday put the final touches on a prime time address offering his version of a Middle class tax  -. ,. A Clinton s package will give individual americans a few Hundred extra dollars a year but the Impact on the Federal government will be anything but modest several Cabinet agencies face drastic cuts and dozens of programs will be eliminated to pay for it. The Brief speech was to be carried at 9 , est on the four to networks. The address was to be delivered too late for this edition. See saturday s Edi Tion of the stars and stripes for details even As he reworked the address to the nation Clin ton also was wrestling with How to Cut taxes and Whereto Cut government. But his intentions were Clear. He Hopes to a keep a forsaken 1992 Campaign Promise and show voters that his administration is responding to their demands for a cheaper leaner government. The address also offers him an Opportunity to stake his claim at the political Center although republicans and democrats in Congress already have offered their plans to Cut  House press Secretary Dee Dee Myers said Clinton s speech would be a Road map of where he wants to take the country in the next two years in the aftermath of the Republican takeover of Congress. You be had a change of leadership in bathhouses you have new voices speaking out new voices being paid attention to she said. There s a whole lot of new ideas out there and i think that people do want to hear from the president. He is after All the  officials and advisers speaking on condition of anonymity said Clinton was leaning to Ward a tax Cut package costing $50 billion Over five .years./-. ."-.-. V he is expected to revive a 1992 Campaign Promise for tax cuts for Middle class couples with children and propose credits or deductions for College and other Post High school  also said an expansion of tax Breaks for individual retirement accounts might be included in the  Washington Post in thursday s editions said a vocational tax Cut of $20 billion and tax Relief of $35billion for families with children age 6 and under was being considered in addition to tax Breaks on iras. Generally Clinton is expected to limit the tax Breaks to those families earning under $100,000 a year. That would put him Between a Republican plan for tax Breaks for families earning up to $200,000 year and a proposal by House democratic Leader Richard Gephardt for a tax break for All workers earning up to $75,000 a year. The White House has criticized republicans for not saying How they would pay for their plan. The also argue that the mixed bag approach Clinton was considering would unlike Gephardt s provide incentives for Post High school training and private savings. Gephardt also did not say How he would pay for his  s advisers debated whether he should go for a bolder Cut up to $100 billion Over five years orto limit it to about $30 billion to $50 billion. With his political aides pushing for a bigger Cut officials suggested that $50 billion remained the Best Ballpark  so Many details still unresolved it was unclear what kind of Impact the tax Cut would have on Middle class americans. But even the republicans plan at about twice the Price of Clinton s would amount to just $500 a year for each child in a family. But the scale of Clinton s budget cuts left Agency Heads defending their turf and offering reductions where they could. Clinton planned to go into Little detail thursday night saving specifics for aides to unveil Friday and for him to flesh out in the state of the Union address next  to various administration officials Clin ton s cuts will include some $1 billion from Public housing programs particularly those for renovation or upgrading. A least 12 programs May be eliminated and an undetermined number would be consolidated. Making the Federal housing administration a depression Era body that guarantees mortgages quasi Independent entity and creating a Public hous ing corporation to sell off apartment properties that the government now controls. Sharp reductions in the Energy department environmental cleanup program at weapons plants and in Money for Basic science research including a proposal to shut one of the department s prestigious research labs. Also Selling off Power marketing agencies and turning Over to states programs to Hel the poor Weathe Rize their Homes. The total savings at Energy $22 billion Over five years. Formidable cuts Are expected for the departments of transportation and housing and Urban development the general services administration an the office of personnel management. Clinton also May seek to tighten pensions for Federal workers an official said