European Stars and Stripes (Newspaper) - January 11, 1995, Darmstadt, Hesse                                Page 14letters to the editor wednesday january 11,1995 european edition col Steven s. Hoffman Usan a commander publish a Bernard a. Zovistoski a. Editor. A news and editorial Deborah abhor a now editor Bill we few european editor Bob Wicker sport editor. George Mina. A City editor to write us unit 29400 Apo a 09211 or Postrach 11 14 37 64278 Darmstadt Germany news Tel fax 06155-601416 to Call us dial 06155-601 plus Extension or Dan 348-8 plus Extension As follows news ext 237. 255, 262, 226, 326. Sports ext. 225, 269. 263,332, 321,221. Features ext. 230, 245.341. Letters to editor ext. 200,400. Business news ext. 326.news bureaus Heidelberg Germany Effi Bathon room 117, of Marstr. 104, 69116 hold Olborg Lel Ohono Dan 370. 7010 or Clyl Lurf 06221-23421 Tel fax 06231 a 105541 Kaiserslautern Germany Kevin Dougherty Ami Doyle Tillman. Building 2899, Pulaski Barrack Apo a 09227-3717 Telephone Dan 489-6505 or div Ellen 063152104 Tel fax Dan 403-6357 or civilian 0631 -6366357 Nornberg Germany Ron Jonson. Building 21, win Ham o. Darby Cavern Apo a 03222 Telephone Dan 4007250 of civilian 0911712563 Tolde 0911-717130, Wurzburg Germany j. A Barham. Building 220,. Room 109 Fau Lonborg a worn Apo. A 09036 Tel a. Phone. Dan 351-42b9 or civilian 0931-206956 Tel fax. 0931-8096770., Mediterranean sue Palumbo and Marian Hamilton a Plaa Italy pc Sio Box 56, Fpo a 09619 Tela a Phona dsn.829-4000 or civilian 0617624049/4547 Tola. Lax 0039-81-7624049. A a a a Northern Italy j. King Cruger pc 64, Box 473. A pupae 09601 Telephone Dan 632-8170. Or civilian 0039-43466-0176 lol fax 0039434-668222, United kingdom Nancy. Torner. Marc Mcfann and Dave Dudlo. Building 464,. Raf Mike halt Apo a 09459 colophon Dan 230-2228 or civilian 0636-542228 Laletas 0636-718013, new York City Timothy Cahill room 836, 201 Varick St. Now York 10014 Telephone 212 620-3333 Tel fax 212 620-3268. A a Quot. Washington . Chuck Inch and Cindy , Asopa the Ponlakon room 2e756 . Box 40095, Washington d c. 20050-6095 Telephone 703-<� 6976695 Tel fax 703-893-6366. A. Business departments maj Richard it me or Usa Deputy commander _. A Jeffrey h. Kingdom. Comptroller. Jemeze Wya Ockl circulation . Toll free customer service for Home or off Ca delivery inquiries or delivery problems Call 24 hours Germany 0130-840048 Belgium 078118775 Italy 1678-7-3456 United kingdom 0-800-098854 a Netherlands 06-022-7629 Spain 900-99-4955 Tel fax 06155-601436 Germany a r Augsburg civilian .0021-544 529, Tel fax 0621-54.4565. Berlin civilian030-8331b46, Dan 3323546. A a. Kaiserslautern civilian 0831-57070 or 5707b, Dan 489-7100, Laletas 0631 -50696. A. Nurnberg civilian 0911-712550, Dan 460-7001, Stuttgart 0130-840048. A Quot a a a. Italy a a a a a a Quot a a a. A a v Naples civilian0039-01-724400. Dan 625-4880, Tele fax 0039-81-7244489. Vicenza cn/ilian0444-5t5358. Dan 634-7545, Tel fax 0444300641. A. Spain. A Madrid Dan 6655007, civilian and Tololah 00341. 6561465. Turkey y Istanbul Vilian 0000212-272.40 43. Lel fax 0090-. 212-274 32 09,. A. United kingdom Cirencester dvlhan0285713 637,dsn247-4445. A a advertising. Display Germany 06155-601247 or 601309 Dan 340-� �247. A a a a classified Germany 06155 601349. D5n 340-0349, advertising Tel fax 06155 60l4t2. A please Recycle thl new Papor la an authorised unofficial publication Lor member of the military service Oversea. Contents of the Sara and Stripe do not necessarily reflect tha official View of or endorsement by. The . Government the department of defense or the . European commend. The appearance of advertising in this publication include Irreg insert or Luppi Moonts does not cons Rittia Ondora a Rhent by he department of defense or the Star and step a of tha product or services . A staff unfairly blamed As Tel total Quality leadership Man Agurs i Feci that our duty and responsibility to support our employees arc Paramount to Good management recently 1 read an a tide in the stars and stripes that talked about the High expense of living in Italy. When closing out your private rental lease Utility Bills can accumulate and if not planned for can really get into your pocket. However there was also a couple of complaints mentioned in the article that pointed to my staff at the Gacita housing Welcome Center. In addition there were some assumptions made in the article that 1 thought were unfair. As it turned out once the allegations noted were investigated it clearly showed that my staff had conducted themselves in the appropriate manner. Unfortunately this did no to go in the newspaper. V As customer service managers i feel we owe it to both our customers and our employees to investigate any complaints made. If results show an employee has done wrong then apologize to the customer Correct the situation and try to ensure the incident is not repeated i however if an investigation reveals that the employee did right then let that be made known As Well. If the facts had been gathered prior to this recent article being published perhaps it would have shown a different picture. Making Quick assumptions cannot Only sometimes Hurt someone a reputation but it can Hurt productivity As Well i cannot overemphasize the importance of Navy m managers military and civilian supporting their personnel. The article in the stars and stripes was a Little one sided with no Opportunity Given me or my staff to defend ourselves. This i find disappointing and for my staff i take offence to the Way this article was too quickly accepted As fact. Now that the facts have been gathered and out of respect for my hard working team at the Gaeta hous ing Welcome Center i have submitted this letter. I am not trying to step on anybody a toes but i get paid to be a manager and not let Ting my personnel be raked Over the coals unfairly is part of that Job. Red Fancher Gaeta Italy z to our readers Lei us know what you we encourage our readers a especially those who have never submitted a letter a to write to us. Letters expressing readers viewpoints or opinions Are published Dally on this Page. Alt letters must be signed and include address and Telephone number. Send to letters to the editor the stars and stripes unit 29460, Apo a 09211. Or fax country code 49 06155601-395, Dan 348-8395.not on vocation i recently read the letter in the dec. 11 Issue. This copy was a bit old As 1 am currently in one of those vacation spots a letter writer was speaking of a Sinai Egypt a As part of the . Multinational Force and observers. It made me wonder what the Lucky Guys who went to warm and sunny Haiti thought of his letter or the men patrolling the demilitarized zone in Korea 1 know what i think of it. I done to know what army he s part of but when we deploy its to work not for a fun vacation. Many leave family behind we All leave friends we miss holidays birthdays and anniversaries. / we done to want pity or apologies for insulting us just done to patronize us or lie to yourself by pretending we re on vacation. We re Here m a professional capacity by cause that a what we Are professionals. A i spec. Shawn p. Of Brien Sharmel Shrek Egypt much to bother redirecting Isnit it amazing As Well that we get magazines from two months ago the Day after we get last months at the end of this month and with no indication of any redirection suppose after being this sarcastic about something should know will never be any better 1 ought to add that the military Post office Fand unit Mai room workers at my end of the pipeline Are really Friendly and helpful folks. They arc something that is right with the system even if i do get my magazines really irregularly and intermittently. William j. Graham Kitzinger germany4,000 years of worship i agree with the recent rebuttal to the sunday Magazine article subtitled a a religious style out of Africa and american nov. 13. In fact worshipping god in the manner Johnson Barracks Chapel docs can be traced Back to More than 4,000 years before America was even discovered King David of Israel years after killing Goliath danced out of his clothes unto the lord. At our Church the a gospel services at Raf Chicksands England we have a mixed congregation of British whiles and american Whites British Blacks and american Blacks and we All worship Christ in similar fashions to Johnson Barracks. I know Many predominantly White american and British churches which Are More expressive in worship than we Are and no american Blacks flew Over from the states and instructed them on it. Master sgt. Maurice l. Franks she lord Bedfordshire England there was no Justice usually i am Content to read the letters printed Here instead of writing them but not this time i can to sit Back and allow the article about Elora Mckemy a killer slide by. This Man committed one of the most despicable crimes there is and his defense was a i done to remember the officers on that court martial Board made a weak decision based on political correctness and it sickens me. I wonder if they looked the family in the eyes when they handed it Down i wonder too if the decision would have been the same if it was one of their 2-year-old granddaughters. After committing this unspeakable crime he successfully hid behind the skirts of amnesty International and the German government does that mean its of for 2-year-old babies to die but not the adults that murder them / Justice was not served Here but lately it seems it Seldom Ever  Ccarter. Wiesbaden German redirecting blame thank you for the article concerning delays in the mail in which military postal officials Point fingers in various directions to attempt to explain Why second class mail is so slow and unreliable dec. 25-26 the most interesting part Isth sent knee wherein a postal official seems to admit what Many of us have suspected for some time that is military postal officials can to be bothered to attempt to redirect and deliver second class mail magazines for which we have paid our hard earned Money instead Quot the labels arc removed and the magazines end up in medical or  recreational facilities a while a customers also May write publishers for Back issues or credit., the Hist time i tried to get a Back Issue Quot or credit the Magazine said something monkeying around on dec. 23, prime time arts elected to air a a a documentary Type show that was designed to brainwash the audience into thinking we All came from monkeys. This show had explicit shots of monkeys copulating with other monkeys of All Ages. The message was its of to have multiple part Nurs of both sexes and of any age group by cause we inherited that drive from our forefathers a the monkeys. Should we change that magnificent statement Quot All men Are created equal under god a we be come a Long Way since 1776. A a Vince Orlando. Simonella like a sure for five More dollars. Isnit it the Job of the military postal folks to move the mail to its destination if at All possible not just if convenient for them snot redirecting mail Why they make us All fill out those located cards so that they can find us by name it seems to me that not Only is this admission a blatant Public relations Faux Pas it gives us a rather Bleak View of the current state of professionalism and concern for customers. In the past military postal officials have generally just disavowed All knowledge of any problems or shrugged. Isnit it refreshing that they now seem to admit that they just take the labels off and give our magazines away when there is to right to overthrow the recent debates about a cop killer Quot bullets and waiting periods miss the Point of the second amendment. It is not so pc Sile can protect their Home from burglars or or Hunters to pursue their sport. The purpose of the second amendment is to allow the citizens to overthrow the government. Reasons and justification for this can be found in the declaration of Independence although the government May claim it is acting on behalf of the citizens when it restricts the rights delineated in the second amendment it is really protecting itself. Carl palmate or Augsburg Germany