European Stars And Stripes (Newspaper) - April 7, 1989, Darmstadt, Hesse                                Friday april 1989 the stars and stripes Page 9 Wutti Lonj for customers at Frankfurt s Community action Center Are from led consumer affairs experts Belt 1 Sullivan Tsehay Moore and Sandie Buhr. Customer is King at Busy b Jantel Howells Tierney suit writer Frank rust Wost i run any Frankfurt military Community is taking the offensive by Winil snarling salespeople and crude Cashiers by opening an car lock Tiomi r comments about Seo inc. The Community s new consumer action i Nier wedged into Frankfurt a bustling. Shopping Tenter heard complains from More than 400 customers units first month of operation according to Ischa Moore a v corps financial manager who helped gel the Center started. About half had compliments or complaints about Community facilities while the rest came looking for directions or advice on where to gel lip with a problem. People who Are Rusl Rotor and Getling the Runa round univ to us and they arc heard and that helps Moore said. We arc taught to be effect inc. Listeners. I Tople lend not 10 believe thai Well do anything we Jon l want to be stereotyped As a place. That takes  docs nothing. " Vic Don t Promise anything . Remake people aware that nothing s perfect bul car Tain things aa1 finale the plan is to open action centers during the no Al month in All other v corns communities because of fran fun s Success with the program. To Date complaints brought id Moore Annj i volunteers from Irie family information and refer rals a i to am. Or first have Cen Ifird on in Exchange i Crvick and the Frankfurt Arni regional medical Center at Well As the Community s person Nel and Community affairs and engineering and housing Streci Raics. Frob Lemi Cost up in those areas Beau pc facilities Are usually overloaded by the 27,000 people in the Community Moore said. For example a a fes Barber shop customers have Wai cleaner Peterson believes a re enl change in unit opera Tion is due to. The action Center. Shoulder pads in my clothes were either missing or damaged when 1 had them dry cleaned she Saidi somebody mus have talked . Now there s special note on garments saying icy Are taking Spe Cial care to be sure the pads Don t get lost or  ,. One cafes customer suggested the Post Exchange expand its fashion clothing line since he , sporty casual clothes on the Racks in the Man Sdepan mini they kept calling until they got me said spec Jerry t. Harris a v corps personnel clerk. They told me they can afford to buy real  because soldiers can t afford to buy them bul some of the  sell is  although Harris did t get he answer he wanted he still believes the consumer action Center k a step in Llie right direction for the Community. If i have some question the Center s the easiest Way to gel a Point across and gel a reply he Snail my wife is thinking about talking to them Abou How hard it is to find her shoe size and clothes for her   Aren t Lite Only ones noticing the Cen Ter s  and employees arc More aware of their actions now. Moore wid. People who work " with the Public seem Tobeler Viriga Little harder. Fixing Little problems in inc Community will Lakin care of bigger problems Down the Road she said. This will target people who can t do it on their own said belly Sullivan one of the centers . That includes people new to the area and the majority who Don to have cars  on the Economy. We can even make Calls if  a need for immediate  1   remained open seven Days a week for the firs month to determine hat operating hours would Best san e the Community. The Center s new hours arc 11 . To 6 p.m., tuesday through sat urday